Discover Your Perfect Nomad Destination

Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using NomadPeak's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

NomadPeak provides digital nomad destination research, accommodation booking, community integration support, and related services. We act as an intermediary connecting clients with third-party service providers and do not guarantee the availability or quality of third-party services.

3. User Responsibilities

Users are responsible for providing accurate information, complying with local laws and regulations in their chosen destinations, maintaining valid travel documentation, and respecting the terms of third-party service providers we recommend.

4. Payment and Refunds

Payment for services is due upon booking confirmation. Refunds are subject to our refund policy and may depend on the cancellation policies of third-party providers. Service fees are generally non-refundable once consultation or planning work has commenced.

5. Limitation of Liability

NomadPeak provides recommendations and services in good faith but cannot guarantee outcomes. We are not liable for issues arising from third-party services, travel disruptions, changes in local conditions, or decisions made based on our recommendations.

6. Intellectual Property

All content, research, and materials provided by NomadPeak are protected by intellectual property rights. Users may not reproduce, distribute, or use our proprietary information for commercial purposes without written consent.

7. Contact Information

For questions about these terms, contact us at [email protected] or +1 (312) 555-0187.

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide directly (name, email, phone, travel preferences), usage information (how you interact with our website), and technical information (IP address, browser type, device information) to provide and improve our services.

2. How We Use Your Information

Your information is used to provide personalized destination recommendations, facilitate bookings with third-party providers, communicate about services and updates, analyze usage patterns to improve our platform, and comply with legal obligations.

3. Information Sharing

We share information with trusted third-party service providers (accommodation, coworking spaces, local contacts) as necessary to fulfill your requests, legal authorities when required by law, and business partners who help us operate our platform (with appropriate safeguards).

4. Data Security

We implement industry-standard security measures including encrypted data transmission, secure server environments, regular security audits, and limited access controls to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to access, correct, or delete your personal information, opt-out of marketing communications, request data portability, and lodge complaints with supervisory authorities. Contact us to exercise these rights.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be deleted after 3 years of inactivity.

7. International Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

8. Contact Us

For privacy-related questions, contact our Data Protection Officer at [email protected] or +1 (312) 555-0187.

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze site usage, and provide personalized experiences. Cookies do not contain personally identifiable information by themselves.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, security, and user authentication.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

3. Third-Party Cookies

We may use third-party services like Google Analytics, social media plugins, and advertising networks that place their own cookies. These are governed by the respective third parties' privacy policies.

4. Managing Cookies

You can control cookie settings through your browser preferences, opt-out of specific cookie categories through our consent management system, or use browser extensions that block tracking cookies. Note that disabling essential cookies may affect website functionality.

5. Cookie Consent

By continuing to use our website after seeing our cookie banner, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your preferences.

6. Contact Information

Questions about our cookie practices can be directed to [email protected].

GDPR Compliance Statement

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data based on legitimate interests (providing nomad services), contractual necessity (fulfilling service agreements), consent (marketing communications), and legal obligations (tax and business records).

2. Data Subject Rights

Under GDPR, you have the right to access your personal data, rectify inaccurate information, erase data under certain circumstances, restrict processing, data portability, object to processing, and withdraw consent for consent-based processing.

3. Data Protection Officer

While not required to appoint a DPO, we have designated a privacy contact responsible for GDPR compliance. Contact [email protected] for all data protection inquiries and to exercise your rights.

4. Data Breach Notification

We will notify the relevant supervisory authority within 72 hours of becoming aware of a data breach that poses risks to individuals' rights and freedoms. Affected individuals will be notified without undue delay when required.

5. International Transfers

When transferring personal data outside the EU/EEA, we ensure appropriate safeguards through adequacy decisions, standard contractual clauses, or other approved mechanisms to maintain GDPR-level protection.

6. Automated Decision Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any automated processing is used solely to improve user experience and service delivery.

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.

DMCA Policy

Last Updated: December 2024

1. Reporting Copyright Infringement

NomadPeak respects intellectual property rights and responds to valid DMCA takedown notices. If you believe your copyrighted work has been used without permission, please provide the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that the use is not authorized
• Statement that the notification is accurate and you are authorized to act

2. Designated DMCA Agent

Send DMCA notices to our designated agent:

Email: [email protected]

Address: 875 North Michigan Avenue, Chicago, IL 60611, USA

Phone: +1 (312) 555-0187

3. Counter-Notice Procedure

If you believe material was removed in error, you may submit a counter-notice including your signature, identification of removed material, statement under penalty of perjury that removal was mistaken, your contact information, and consent to federal court jurisdiction.

4. Repeat Infringer Policy

We may terminate accounts of users who are repeat copyright infringers. We reserve the right to remove content and disable accounts at our discretion when appropriate.

5. Good Faith Requirement

DMCA notices must be submitted in good faith. Knowingly making false claims may result in liability for damages, attorney fees, and other costs.